Services

Develop People.

As leaders, our greatest joy and our greatest challenge are often the people on our teams. To succeed in our roles, our teams must succeed in theirs. Using approaches from Maxwell’s Coaching Method as well as Patrick Lencioni’s Five Disfunctions of a Team, we can help your team become healthy and successful by:

  • Providing one-on-one coaching for managers, directors, or executive leaders

  • Facilitating strategic planning or tactical planning meetings on annual or quarterly basis

  • Conducting DISC® Assessments and trainings with individuals or teams to better understand communication styles and how people can improve teamwork

  • Facilitating Team Development by engaging teams using Lencioni’s Team Assessment

  • EQ-i 2.0 Certified Emotional Intelligence Coaching for individuals or teams

  • Developing Boards with Board Trainings that promote Board Best Practices, orient new Board members to the FQHC World, and provide strategic analysis from Board Health Assessments

Define Process.

If it isn’t written, it didn’t happen. The adage about medical documentation applies to operational processes. Often staff and providers are so busy that no one has time to write down the whole process or document it for the new employee. Many times the solutions are well understood by front line staff, but need to be documented to standardize in growing environments. Here are a few things we can offer to help define your process:

  • Develop Visio workflows to map processes

  • Work with staff to discover current processes and document those in easy to read employee manuals

  • Evaluate and standardize inventory supply needs to reduce costs

  • Facilitate cross-department team discussions and work flow developments

  • Chart out a decision matrix to provide clarity on how decisions are made

  • Project Management and Project Charters

  • Provide a systems engineering approach to provide big-picture understanding of complicated and detailed processes

Deliver Performance.

Data is best understood visually. From raw data to SQL databases, from medical records to population health platforms and EMR’s, I can help bring the data together into meaningful customizable dashboards for everyday users and strategic stakeholders. Data must be accessed, standardized, analyzed, and reported. We have direct access and experience with the tools below creating hundreds of queries, reports, and custom data solutions. We can help create:

  • Custom data integrations between electronic health records and member data

  • HRSA mandated UDS reports, needs assessments, or financial projections

  • Analyses for compliance, revenue cycle, clinical quality, or operational needs

  • Custom quality feeds between the practice and the payers or for patient satisfaction surveys

  • Reports for front line users to audit work, create tasks lists, or assess their performance

  • Maps for patient or client origins overlaid with key information for board presentations, grant applications, or website display

  • Predictive models for patient behaviors such as no-shows, quality compliance, or hospitalizations

Engagement Levels

The basic project formula boils down to the following three related variables that determine what we can achieve. dp3solutions offers a range of fully customizable solutions that will meet your budget and time frame.